Information We Collect

When you engage with our NFT marketplace and platform development services, we collect information that helps us deliver better results for your project. This includes details you share directly and some information we gather automatically.

Information You Provide Directly

• Contact details like your name, email address, and phone number when you reach out
• Company information and project requirements during our consultation process
• Technical specifications and business objectives for your NFT platform
• Payment information processed securely through our payment partners
• Communications you send us about your project needs and feedback

Information We Collect Automatically

• Website usage data including pages visited and time spent on our site
• Device and browser information to ensure our site works properly for you
• IP address and general location data for security and service improvement
• Cookies and similar technologies to enhance your browsing experience

How We Use Your Information

We use the information we collect to provide excellent NFT marketplace development services and maintain strong client relationships. Here's specifically how we put your data to work:

• Delivering custom NFT platform development services tailored to your business needs
• Communicating about project progress, updates, and technical requirements
• Processing payments and maintaining accurate financial records
• Improving our development processes based on client feedback and project outcomes
• Providing technical support and troubleshooting assistance
• Sending relevant updates about blockchain technology trends that might benefit your project
• Ensuring the security and proper functioning of the platforms we develop

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we do share information in specific circumstances that help us serve you better or when required by law.

Service Partners

We work with trusted partners who help us deliver quality NFT marketplace development services. These include cloud hosting providers, payment processors, and specialized development tools. All partners are required to maintain strict confidentiality and use your information only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Vietnamese law or legal processes, to protect our legal rights, or to ensure the safety and security of our services and clients.

Business Transfers

If EvolveOnward undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, always with continued protection under this privacy policy.

Your Privacy Rights

You have significant control over your personal information. We believe these rights should be easy to understand and exercise, not buried in complex legal language.

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and guide you through the process.

Data Security and Protection

Protecting your information is fundamental to how we operate. We implement multiple layers of security to safeguard your data throughout every stage of our relationship.

Technical Safeguards

• Encrypted data transmission using industry-standard SSL/TLS protocols
• Secure cloud storage with regular backups and redundancy measures
• Access controls limiting who can view your information to essential team members
• Regular security assessments and updates to our systems and procedures
• Secure development practices in all NFT platforms and marketplaces we create

Organizational Measures

• Staff training on privacy protection and data handling best practices
• Clear internal policies governing access to and use of client information
• Regular review of our privacy and security procedures
• Incident response procedures for any potential data security issues

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.

• Project-related communications: Retained for 7 years to support ongoing technical assistance
• Financial records: Kept for 10 years as required by Vietnamese accounting regulations
• Technical documentation: Maintained for 5 years to provide continued platform support
• Website analytics data: Automatically deleted after 26 months
• Marketing communications: Removed immediately upon your request to unsubscribe

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in many cases, though some information must be retained for legal compliance.

International Data Transfers

While EvolveOnward operates primarily in Vietnam, some of our service providers and development tools are located in other countries. When we transfer your information internationally, we ensure appropriate protections are in place.

We use service providers in countries with adequate privacy protection levels or implement additional safeguards such as contractual protections and technical security measures. All international transfers comply with applicable Vietnamese and international data protection requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and help us understand how people use our services. You have control over these technologies.

Types of Cookies We Use

• Essential cookies that make our website function properly
• Analytics cookies that help us understand website usage and improve our content
• Preference cookies that remember your settings and choices
• Marketing cookies that help us show relevant information about our services

You can control cookies through your browser settings. Disabling certain cookies may affect your ability to use some features of our website, but will not prevent you from contacting us or accessing basic information about our services.

Updates to This Policy

We review and update this privacy policy regularly to ensure it reflects our current practices and complies with applicable laws. When we make significant changes, we'll notify you through email or prominent notices on our website.